Language

Presale Support Analyst (36522804)

Sales Team
Sales Support
Team Player
Excellent Written and Verbal Communication Skills
RFP
CRM
Database
Data Integrity
Salesforce
Salesforce.Com
Description:

This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.

Location/Schedule:

Preference is for someone local to either Bloomfield, CT or Denver, CO for a hybrid schedule. Open to remote, USA (any time zone) for an exceptional candidate. 

Responsibilities:

  • Monitor email aliases and enter new opportunities into Salesforce.com (presale and new business), timely and accurately.
  • Identify any gaps in requests and work with client to obtain missing information.
  • Track progress of analytic requests and ensure timely delivery.
  • Review returned data/reports for thoroughness, connect with matrix partner and Sales as appropriate if there are any concerns.
  • Manage RFP process, working with matrix partners, consolidating responses/edits, and review RFPs for accuracy prior to distribution.
  • Package report(s) and deliver on time to client. 
  • Provide exceptional client service.
  • Receive client sales notifications, updates salesforce.com database and associated tracking tools and follow internal notification process. Ensure effective handoff to implementation and contracting.
  • Maintain accurate and clean Salesforce.com database.  Research and quickly addresses data integrity issues identified by matrix partners, the team or management.
  • Acts as a liaison between PreSale and sales support matrix partners to optimize workflows and successfully prioritize requests. 
  • Builds and maintains strong relationships with the Payer Solutions Sales team.
  • Runs various client analytics and returns to our customer.
  • Works with on renewal analyst team to help with special projects in Salesforce and our Payer Express Portal
  • Helps our renewal analyst team with day to day tasks to maintain renewals and terminations. 

Qualifications:

  • Solid computer skills, including Excel, and aptitude for learning new programs as needed
  • Experience with Salesforce.com or other CRM tool a plus
  • Insurance industry experience a plus
  • Ability to work in a fast-paced entrepreneurial environment, able to adapt to changing priorities and requirements
  • Strong organization skills with the ability to work independently and manage, prioritize and work on numerous projects simultaneously
  • Identify risks and issues and mitigate and/or escalate as needed
  • Skilled communicator (open and effective; both written and verbal)
  • Strong team player; able to thrive in a matrix environment; experience collaborating with multiple matrix partners
  • Self-motivated, driven
  • Attention to detail

Bachelor's degree desired. 

 

Hourly Pay Rate Range (dependent on location, experience, expectation)  

The pay range that Magnit reasonably expects to pay for this position is: $25.00/hour-$29.00/hour  

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met) 

QUALIFICATION/ LICENSURE :
  • Work Authorization : Green Card, US Citizen, Other valid work visa
  • Preferred years of experience : 2+ Years
  • Travel Required : No travel required
  • Shift timings: Not specified
Job Location bloomfield, Connecticut
Pay USD 25.00 - USD 29.00 Per Hour
Contract Duration 3 month(s)