This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.

SCHEDULE and LOCATION:

Anticipated minimum of 15 hours/week during peak season (September – December)

This position is open to candidates located in Los Angeles, San Diego, and Irvine, CA greater areas. 

ROLE OVERVIEW: Benefit Educator (AS NEEDED)

The role of the Benefit Educator is essential to our business's success. 

As the representative of The Cigna Group, your primary responsibility is to conduct exceptional Open enrollment and customer events that set The Cigna Group apart from our competitors. 

In this customer-facing position, you will educate customers about The Cigna Group’s products, services, and programs through various methods, including formal presentations, benefit fairs, and health fairs. 

Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism. 

This is an “as‑needed,” variable‑hour role; hours are not guaranteed and will fluctuate based on event demand (including occasional last-minute requests). 

RESPONSIBILITIES:

Lead and deliver virtual, onsite, or prerecorded presentations in group setting as assigned to existing and prospective Cigna customers

Represent Cigna at customer events, ensuring a professional and positive image while effectively communicating Cigna’s products, programs, and solutions

Maintain current knowledge in all Cigna products, programs, solutions, and initiatives

Follow established guidelines and procedures of customer events as assigned

Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client and producer matters to appropriate internal partners

Coordinate, track, and update event meetings, including attendance, and top insights via data entry system (Salesforce.com) by assigned deadlines

SKILLS:

BILINGUAL CAPABILITIES – English/ Spanish and/ or English/ Japanese– REQUIRED

Candidates should be fluent in Spanish and/or Japanese to be considered.

Must be available during peak season (August-December)

Have experience explaining and presenting employer-sponsored benefits and health insurance

Excellent communication and presentation skills

Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (WebEx, MS Teams, & Allego)

Ability to travel to local/remote trainings/meetings as assigned- 75-100% of the time

This role must be located within the assigned territory/market to be able to drive or fly to client locations, local offices in and outside of the regional territory

Ability to utilize and maintain a personal, company approved device (smartphone, tablet, etc. with compatible operating system), keep required software and system access up to date and adapt to evolving technology tools and systems

EDUCATION and CERTIFCATIONS:

High School Diploma or GED required.

Current and active Health & Life License, REQUIRED

Hourly Pay Rate Range (dependent on location, experience, expectation)  

The pay range that Magnit reasonably expects to pay for this position is: $30.00/hour-$34.00/ hour  Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met) 
We are unable to provide visa sponsorship or STEM OPT training. 

Tundra Technical Solutions (the operator of this Talent Community) is a global leader of contingent talent services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations. 

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

REF ID: 37051911